Novotel Ambassador Seoul in Dongdaemun is the 500th Novotel owned and operated by Global Hotel Group Accor. It is the first hotel in S. Korea that has launched AI-based hotel services, for its guests to avail themselves of new and differentiated services.

With a total of 523 rooms, the design of which was inspired by the eaves of Heunginjimun Gate, it is the first Novotel that operates as a dual hotel and residence. The hotel consists of 331 hotel rooms and 192 residences that are furnished with facilities for laundry, cooking and other services, presenting different types of spaces that cater to various travel needs and purposes.

*Hotel Information*
- The first Tuesday of every month is a regular closing day for hotel facilities (swimming pool, fitness center, Kids Zone, etc.).
* The regular maintenance day for April 2026 will be changed to Wednesday, April 1.
- An electrical safety inspection will be conducted on Tuesday, March 17, from 14:30 to 17:30. During this time, the hotel will operate with minimal lighting, and temporary power interruptions may occur.
- The outdoor rooftop swimming pool will open from Friday, April 3.
- Access to the rooftop outdoor swimming pool is limited to guests aged 19 and above.
- A swimming cap must be worn when using the indoor swimming pool.
- Disposable items such as toothbrushes are not provided. All amenities are offered in large-capacity containers in accordance with the government’s Resource Recycling Law.
- Pets are not permitted inside the hotel or in guest rooms. (Except for guide dogs.)