Privacy Policy

Ambassador Hotel Group (Seohansa Co., Ltd.) acknowledges the importance of protecting private information while making the utmost effort to make sure that private information provided to Ambassador Hotel Group is protected with regard to the use of services.

Ambassador Hotel Group strictly complies with the “Personal Information Protection Act”, “Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc., ” and other related laws. By these acts, we determine “Privacy Policy” and display it within the company as well as on the landing page of www.ambatel.com. This ensures our guests that actions are taken at all times to protect guests’ private information.

Also, Ambassador Hotel Group will notify any changes in the processing of private information including date of change and content of change via notice or pop-up within website. WE also take adequate actions on the changes including displaying the changes within company so that guests could always acknowledge the changes.

The processing of private information by Ambassador Hotel Group is explained below.

1. Consent to collection and use of private information
2. Consent to providing information for provisions of service
3. Sharing private information with third parties
4. Period of use and saving private information
5. Destroying private information
6. Exercising rights of users (representatives)
7. Technical and managerial measures for protection of private information

8. Operating and refusing automatic collection of private information
9. Manager of protection of private information
10. Collecting feedback and complaint handling
11. Sending spam emails
12. Link Site
13. Duty of notification upon changes of policies

1. Consent to collection and use of private information

Consent to collect, use, and share private information based on processing of private information by Ambassador Hotel Group can be made by 1) Signing an “agreement that provides for collecting and using private information” attached to the “membership application;” 2) Agreeing over the phone after learning about private information processing on the website www.ambatelen.com from a membership management counselor; 3) Signing an agreement and delivering it via mail or other methods; and 4) Any other methods defined by related laws.

2. Consent to providing information for provisions of service

A. Items collected and purpose of use

Ambassador Hotel Group collects private information required for reservations and other services. Required information must be filled out for membership while optional information is not required for membership or use of services.

information
Category	Items		Objective	Retention	Method	Hotel
Ambassador Club Membership	Mandatory	Contact: mobile number, e-mail Other: Name, birthday	Contact (E-mail, mobile number): Contact/Notice for service delivery, delivery of notice, communication method	Possession until a member's withdrawal	Subscription form, website, smart phone application
Ambassador Club Membership	Optional	Other: FAX, wedding anniversary, occupation, Ambatel card number, Ambassador plus card number, preferred			Subscription form, website, smart phone application
Online Reservation Members	Mandatory	Contact: Phone number, mobile number, e-mail Financial information: credit card no., validation date Other: gender, reservation name	Financial information (credit card number) for room reservation deposit Contact (E-mail, mobile number): Contact/Notice for service delivery, delivery of notice, communication method Other (Gender, guest preferences, etc.): Better customer-specific service		Website, smart phone application
Online Reservation Members	Optional	Contact: Fax, address, office number Other: Company name, smoking, purpose of visit, period of stay, no. of guests			Website, smart phone application
Voice of Customers	Mandatory	Contact: E-mail Other: Name	Contact (E-mail, mobile number): Contact/Notice for service delivery, delivery of notice, communication method Other (Gender, anniversary, etc.): Better customer-specific service		Website, smart phone application
Voice of Customers	Optional	Contact: Phone number, mobile number			Website, smart phone application
Ambassador Plus Membership Members	Mandatory	Contact: E-mail, mobile number Other: Name, birthday, gender, payment method	Contact (E-mail, mobile number): Contact/Notice for service delivery, delivery of notice, communication method Other (Gender, anniversary, etc.): Better customer-specific service		Subscription Form, Website, TM
Ambassador Plus Membership Members	Optional	Other: Nationality, name of company, title, address, Ambatel card			Subscription Form, Website, TM
Sodowe Membership	Mandatory	Contact: Name, birthday, mobile number, address	Contact (E-mail, mobile number): Contact/Notice for service delivery, delivery of notice, communication method Other (Gender, anniversary, etc.): Better customer-specific service		Subscription Form	MAG
Sodowe Membership	Optional	Other: Address			Subscription Form	MAG
Novotel Ambassador Daegu V.I.P. Membership	Mandatory	Contact: Name, mobile number, Address	Contact (E-mail, mobile number): Contact/Notice for service delivery, delivery of notice, communication method Other(Address, etc): Better customer-specific service		Subscription Form	NADG
Novotel Ambassador Daegu V.I.P. Membership	Optional	Other: Company title, mobile number			Subscription Form	NADG
Guest Rooms Registration	Mandatory	Contact: Phone number, mobile number Other: Name	Name, passport number, date of birth for identification and for registration and service access Credit card number for payment method for room reservation Contact (E-mail, mobile number, e-mail address, address): Contact/Notice for service delivery, delivery of notice, communication method
Guest Rooms Registration	Optional	Contact: Address, E-mail Other: Nationality
A Bar Membership	Mandatory	Contact: Address, e-mail, phone number, mobile number Other: Name	Contact: Contact/Notice for service delivery, delivery of notice, communication method Other(Gender, anniversary, etc.): (Gender, anniversary, etc.)		Subscription Form	TASP NAG
A Bar Membership	Optional	Other: Birthday, anniversary			Subscription Form	TASP NAG
A Wedding Membership	Mandatory	Contact: Address, e-mail, phone number, mobile number Other: Name	Contact: Contact/Notice for service delivery, delivery of notice, communication method Other (Name, etc.): Guest identification		Subscription Form	TASP
A Wedding Membership	Optional	Other: Birthday, anniversary			Subscription Form	TASP
Wedding Duo Card	Mandatory	Contact: Address, e-mail, phone number, mobile number Other: Name	Name, date of birth for identification when registering and using services. Other (Name, etc.): Identification		Subscription Form	NAD
Wedding Duo Card	Optional	Other: Birthday, anniversary			Subscription Form	NAD
Fitness Club Membership	Mandatory	Unique identification: Resident registration number Contact: Address, phone number, mobile number, corporate membership of the staff Other: Name, family name, statement of corporate sector employees	Identification information (resident registration number): Identification information for payment of acquisition tax when registering based on national tax law in Korea. Contact (Phone number, address): Contact/Notice for service delivery, delivery of notice/direction, communication method Other (Gender, anniversary, etc.): Better customer-specific service	possession until the day that a related law designates after a member's withdrawal	Subscription Form	TASP GMAC NAG NAD NAS NADG
Fitness Club Membership	Optional	Other: Birthday, E-mail			Subscription Form	TASP GMAC NAG NAD NAS NADG
Wedding Contract	Mandatory	Contact: Name, phone number, e-mail Other: Address, mobile number, e-mail	Contact: Contact/Notice for service delivery, delivery of notice, communication method Other (Name, etc.): Guest identification	possession until a member's request is made	Website, Subscription Form	TASP GAI GMAC NAG NAD NAS NADG IASW
Wedding Contract	Optional				Website, Subscription Form	TASP GAI GMAC NAG NAD NAS NADG IASW
Banquet Contract	Mandatory	Contact: Name, mobile number, E-mail Other: Address, mobile number, e-mail	Contact: Contact/Notice for service delivery, delivery of notice, communication method Other (Name, etc.): Guest identification		Website, Subscription Form	TASP GAI GMAC NAG NAD NAS NADG MAG IAG IAM IAI IASW IAB
Banquet Contract	Optional				Website, Subscription Form	TASP GAI GMAC NAG NAD NAS NADG MAG IAG IAM IAI IASW IAB
A Booker Membership	Mandatory	Contact: Company phone number, mobile number, address, e-mail Other: Name, Company name	Contact (Phone number, address): Contact/Notice for service delivery, delivery of notice, communication method Other(Name, company name, etc.): Guest identification		Subscription Form	TASP NAG NAD
A Booker Membership	Optional	Other: Title, anniversary, marital status, hobby			Subscription Form	TASP NAG NAD
Event Coupon	Mandatory	Contact: Mobile number, e-mail, address Other: Name	Contact (Phone number, address, etc.): Contact/Notice for service delivery, delivery of notice, communication method Other (Name, etc.): Guest identification		Subscription Form
Event Coupon	Optional				Subscription Form
Guest Comment	Mandatory	Contact: mobile number, e-mail, address Other: Name	Contact (Phone number, address, etc.): Contact/Notice for service delivery, delivery of notice, communication method Other (Name, etc.): Guest identification		Subscription Form
Guest Comment	Optional				Subscription Form
Job Application	Mandatory	Name, address, phone number, mobile number, e-mail, education, experiences, birthday, military	Identification and recruitment	possession for 6 months after an application form is turned in	Website. Application Form
Job Application	Optional		Identification and recruitment		Website. Application Form
Report Center for Website Access Problems	Mandatory	Name, contact, e-mail	Contact (Name, phone number, e-mail): Contact/Notice for confirmation and reply	possession until the issue is solved	Website

TASP (The Ambassador Seoul – A Pullman Hotel), GAI(Gyeongwonjae Ambassador Incheon), GMAC (Pullnam Ambassador Changwon), NAG (Novotel Ambassador Gangnam), NAD (Novotel Ambassador Doksan), NAS (Novotel Ambassador Suwon), NADG (Novotel Ambassador Daegu), MAG (Mercure Ambassador Gangnam), ISAG (Ibis Styles Ambassador Gangnam), IAM (Ibis Ambassador Myeongdong), IASW (Ibis Ambassador Suwon), IAB (Ibis Ambassador Busan), IAI (Ibis Ambassador Insadong), IAH (Ibisbudgut Ambassador Haeundae), IBAD (Ibis Budget Ambassador Dongdaemun), IBAH (Ibis Budget Ambassador Haeundae)

B. Consent to provision of information to outsourced companies

Ambassador Hotel Group outsources processing of private information to provide better services and convenience to our guests. In the case of outsourcing, we strictly express compliance to laws related to protection of private information, confidentiality of private information, prohibition of sharing information with third parties, liabilities, period of outsourcing, removal of information upon expiration via outsourcing agreements, and so on.

information
Matters entrusted	Information provided	Outsourcing company	Hotel
Ambassador Plus Club Membership Invitation to subscribe to member services and member management	Website Member: Name, phone number Ambatel Member: Name, phone number A Plus Member: All information related to members	GL Marketing Inc
Ambassador Club Membership Point Service	Name, e-mail, phone number, address, point card number	KICC
E-mails for the transmission of subscription and reservation confirmation mail, SMS, LMS, replies to VOC, group newsletters, e-mail messages providing information related to points service	Name, e-mail, mobile number, contents	Humuson Inc
CRM system maintenance	All information related to membership	Invenio Inc
Information processing and repair and maintenance	Membership information, purchase- related information	Korea Hewlett Packard, Basic Nine
Operation, repair and maintenance of guest rooms and banquette facilities	Name, phone number, e-mail	Micros Fidelio Korea	Novotel Ambassador Suwon excluded
Development and operation of website content and online reservation system	All information related to membership	Xento Inc
Website user authentication (Secure Check)	Date of birth, gender, name, home/office phone number, address	NICE Holdings
Management of fitness club members	All information related to membership	Health Olympus Inc	NAG NAD IAG
Management of Jinsan Advantage Plus Members	All information related to membership	Jinsan Life Style Co., Ltd.
Banquet/Dining/Buffet Restaurant related payment procedure	Guest name, room number	Sun Miracle	PAC
Chinese restaurant related payment procedure	Guest name, room number	Mandarin Pullman	PAC

Period of use: until membership withdrawal
Period saved: until membership withdrawal

3. Sharing private information with third parties

Ambassador Hotel Group identifies the recipient of private information, purpose of using private information, items of private information provided, and period of use of private information. No private information will be provided to any third parties without consent unless stated below:

1) If consent from guests is given.
2) If there are legal regulations on Communication Privacy Protection Laws, Privacy Act, Act on Promotion of Information and Communication Network Utilization and information Protection, Law of Real Name Financial Transaction, Use and Protection of Credit Information Act, The Telecommunications Basic Act, The Telecommunications Business Act, Law for Consumer Protection, and Criminal Procedure Law (Even in cases of investigative agencies demanding private information for administrative or investigative purposes based on such regulations, it will only be provided in possession of a warrant or confirmation of the institution).
3) Private information could be shared or provided to allied companies to provide better services. A process of consent shall be provided via e-mail, website, phone, or written form with regard to recipient of private information, purpose of private information, items of private information provided, and so on. No sharing or providing of private information is allowed without guest consent.

Businesses entrusted	Purpose of provision	Information provided	Period of holding	Note	Hotel
New Kyeong-seong rentcar	Reservation of and information related to limousine services	Name	Until termination of the service	There is no restriction to the service, should you disagree with providing your personal information, but note that you are not provided with the purpose of provision.	NAG
Cinustack	Information concerning content production	Name, phone number
Unis	Notice for the use of music play services
SG Comm	Notice for the use of music play services
Future and Option	Information on musical performance services	Name, phone number, e-mail			NAD
Hassel	Information related to photography services	Name, phone number
The Party and Flower	Information related to birthday party and photo table services
Seoul Rent-a-Car service	Reservation of and information related to limousine services
Mustbe Rent-a-Car service	Reservation of and information related to limousine services	Name, phone number
Hilton limousine KT limousine	Reservation of and information related to limousine services	Name, phone number, address			NAS
This Party	Birthday and photo table	Name, phone number			IBS
Bijouparty	Birthday costume rental
Photolive	Information related to photography services
Erencom	Seminar equipment rental services

4. Period of use and saving private information

Your private information will be destroyed with no delay upon withdrawal of membership or achievement of collecting and using private information. In case of provision to third parties, we will order them to destroy the information. Ambassador Hotel Group will only use the information for the purpose of storage and the period of storage is outlined as below.

1) Record of agreement or subscription
- Reason for storing: Customer protective laws in online commerce
- Period of storage: 5 years
2) Record of payment settlement and provision of merchandise
- Reason for storing: Customer protective laws in online commerce
- Reason for storing: Customer protective laws in online commerce
3) Record of customer complaints or disputes
- Reason of storage: Customer protective laws in online commerce
- Period of storage: 3 years
4) Other cases with guests’ consent: period of guests’ consent
5) Implementation of rules of expiration date of private information
- Regarding the Law on Data Communication Network (Clause 2 of Article 29 and a revised enforcement decree Article 16), Ambassador Hotel Group stores separately the private information of online members who have not used our services for more than a year (Implemented August 18, 2015).

5. Destroying private information

Ambassador Hotel Group destroys private information with no delay upon achievement of collecting and using private information. The process and methods of destruction is outlined as below.

1) Procedure of destruction
- Private information saved for membership will be destroyed in a designated period defined internally or by related law upon achievement of purpose.
- Private information will only be used for purposes allowed by related laws.
2) Methods of destruction
- Printed private information will be destructed via shredder or burned.
- Electronic forms of private information will be deleted permanently.

6. Exercising rights of users (representatives)

Users have the right to request membership withdrawal or termination of reading, modification, or process via phone or email to the person in charge of private information.
In case of a request for modification, the relevant information will not be used or provided. If the wrong information has been provided to third parties, a prompt notice of modification will be given to the third parties. The use of private information can be terminated except for inevitable cases, such as compliance with related laws, or possible physical harm to others, as well as infringements on assets or any other benefits.
Ambassador Hotel Group will handle private information deleted or terminated by request of users in compliance with “period of storage and use and the information” will not be read or used. Ambassador Hotel Group complies with related laws, such as Tourism Promotion Law, and prohibits membership for those less than 19 years of age.

7. Technical and managerial measures for protection of private information

Ambassador Hotel Group handles users’ private information with technical and managerial measures to protect private information. The private information process system is protected by a firewall system, and cookies are backed up to prevent counterfeit or falsification. Your private information is protected by a password. The password is accessible only by the user and any modification of personal information can be made by the user with the password.
Please do not disclose your password to anyone. Ambassador Hotel Group does not take any responsibility for the security of your password.
Neither Ambassador Hotel Group nor its employees will ask for your password via email or any other methods.
After using the online services of Ambassador Hotel Group, please log out and close your web browser. When using public PCs, follow this step to prevent disclosing your private information to others. Ambassador Hotel Group takes technical measures outlined below to prevent loss, disclosure, or damage of your private information by hacking and so on.

1) Encoding password and private information
2) Security with password
3) Vaccine program or any preventive measure for PC viruses
4) Security system to safely send private information via password algorithms
5) Firewall system
6) Other technical measures, including data back-up

Ambassador Hotel Group only has a limited number of people handling your private information. These employees are regularly trained on security to prevent any disclosure of your private information. Also, the required process for access and management of your private information will be prepared for employees while identifying the staff in charge and providing an ID and password.

1) Regular training on protection of private information for private information handlers
2) Compliance with the internal audit process on protection of private information
3) Control of access to IT team and other security areas

8. Operating and refusing automatic collection of private information

Ambassador Hotel Group uses the cookie system to save and use your private information while operating the homepage. A cookie is a tiny text file sent from the server used for Ambassador Hotel Group to your browser and saved in your hard-disk. According to the security policy of your browser, you can decide whether to accept cookies or not.

1) Information collected by cookies and purpose of use
- A. Collected information: ID, access IP, log, content and other service information
- B. Purpose of use
  - Provision of distinguished information upon your interest.
  - Analyze the frequency and time of visit for members and non-members for target marketing and an upgrade of services.
  - Provide opportunities to join various events hosted by Ambassador Hotel Group and provide distinguished information based upon individual interest.
2) You have the right to opt into cookies. Therefore, you can control the level of information collection via cookies on your web browser.
- A. Go to [Menu] [Internet Option]-[Security]-[Custom Level] and control the level of information collection by cookies.
- B. You can either check each time a cookie is saved or deny all cookies. A difficulty might arise when you reject cookies.

9. Manager of protection of private information

Ambassador Hotel Group has a designated department and person responsible for the protection of private information and handling of users’ complaints. You can report any complaints with regard to private information to the responsible person or department. Ambassador Hotel Group will fully respond to users’ reports in a prompt manner.

Hotel	General Manager for Privacy Information	Manager for Private Information	Officer for Private Information	Note
TASP	Name/Title: Jeon Yeong-cheol Director Position: Business assistant team TEL: (02) 2270-3399 E-mail: ycjun@ambatel.com	Name/Title: Lee Don-min Rep. director Position: Seohansa Co., Ltd. TEL: (02) 2275-1101 E-mail: bruce@ambatel.com	Name/Title: Kim Su-jin Manager Position: Seohan Sa Human resources team TEL: (02) 2270-3247 E-mail: ambdohr@ambatel.com	Seohan Sa
GWAI		Name/Title: Kim Kwang-wook Rep. director Position: Ambassadors TEL: (02) 531-6201 E-mail: amb@ambatel.com	Name/Title: Jo Dal General manager Position: Seohan Sa Incheon Han-ok Hotel business team TEL: (032) 729-1101 E-mail: mrjoe@ambatel.com	Seohan Sa
PAC		Name/Title: Choi Ung-gi Rep. director Position: Hanlim Pullman Ambassador TEL: (055) 600-0771 E-mail: ceo@pullmanchangwon.com	Name/Title: Ryu Seong-hyun Senior assistant Position: Hanlim Pullman Ambassador computer room TEL: (055) 600-0786 E-mail: itmgr@pullmanchangwon.com	Hanlim Pullman Ambassador Chang-won
NAG		Name/Title: Kim Kwang-wook Rep. director Position: Ambassadors TEL: (02) 531-6201 E-mail: amb@ambatel.com	Name/Title: Shim Jae-hwan Manager Position: Director human resources TEL: (02) 531-6454 E-mail: nagdotc@ambatel.com	Ambassadors
NAD		Name/Title: Song Yeon-soon Rep. director Position: Ambatel TEL: (02) 838-1101 E-mail: nadgm@ambatel.com	Name/Title: Lee Seok-hwan Position: Director human resources TEL: (02) 3282-6434 E-mail: nadgahrm@ambatel.com	Ambatel
NAS		Name/Title: Lee Kwang-un General managerPosition: AK Novotel Suwon TEL: (031) 547-6680E-mail: h8748-gm@accor.com	Name/Title: Oh Byeong-sup Team leaderPosition: AK Novotel SuwonTEL: (031) 547-6651E-mail: h8748-hr@accor.com	AK Novotel Suwon
NADG		Name/Title: Steve Choi General managerPosition: Myeong-dong Tower Dae-guTEL: (053) 664-1101E-mail: info@novoteldagu.com	Name/Title: Eo Su-in Team leaderPosition: Myeong-dong Tower Dae-gu sales&marketingTEL: (053) 664-1101E-mail: info@novoteldaegu.com	Myeong-dong Tower Dae-gu
		Name/Title: Jeon Chang-hyun/General manager Position: TEL: (051) 743-1234 E-mail: gm@novotelbusan.com	Name/Title: Shin Jong-hwan Team leader Position: Haeundae Hotel TEL: (051) 743-1234 E-mail: jhshin@novotelbusan.com	Jinsan Hotel & Resort Haeundae
MAG		Name/Title: Woo Hui-myeong Rep. director Position: Hui and Sun TEL: (02) 2052-1212 E-mail: N/A	Name/Title: Kang Yong-won Team leader Position: Finance/HR TEL: (02) 2050-6006 E-mail: acc1@mercureseoul.com	Hui and Sun
ISAG		Name/Title: Ju Myeong-gun Rep. director Position: Ambastel TEL: (02) 3011-8888 E-mail: ibis-seoul@ambatel.com	Name/Title: Lee Seong-su Senior assistant Position: Director human resources TEL: (02) 3011-8031 E-mail: ibisshr@ambatel.com	Ambastel
IAM		Name/Title: Ju Myeong-gun Rep. director Position: Ambastel TEL: (02) 6361-8888 E-mail: ibis-seoul@ambatel.com	Name/Title: Lee Seong-su Senior assistant Position: Director human resources TEL: (02) 6361-8888 E-mail: ibismhr1@ambatel.com	Ambastel
IAIS		Name/Title: Ju Myeong-gun Rep. director Position: Ambastel TEL: (02) 3011-8888 E-mail: ibis-seoul@ambatel.com	Name/Title: Lee Seong-su Senior assistant Position: Director human resources TEL: (02) 3011-8031 E-mail: ibisishrm@ambatel.com	Ambastel
IAS		Name/Title: Kim In-dong General manager Position: Hotel Angkor TEL: (031) 230-5100 E-mail: ibissw.GM@ambatel.com	Name/Title: Lee So-jeong Position: Hotel Angkor Director human resources TEL: (031) 230-5130 E-mail: ibiswhr@ambatel.com	Hotel Angkor
IAB City Center		Name/Title: Kim Cheon-kwan General manager Position: Sein Holdings TEL: (051) 930-1101 E-mail: h7835-gm@ambatel.com	Name/Title: Kim Cheon-kwan General manager Position: Sein Holdings TEL: (051) 930-1101 E-mail: h7835-gm@ambatel.com	Sein Holdings
ISAM		Name/Title: Jo Min-suk General manager Position: Seohan Tourism Development TEL: (051) 930-1101 E-mail: h7835-hm@ambatel.com	Name/Title: Lee Seong-su Senior assistant Position: Seohan Tourism Development TEL: (051) 930-1140 E-mail: h7835-sm1@ambatel.com	Seohan Tourism Development
IBADDM		Name/Title: Hwang Bo-suk General manager Position: Link K TEL: (02) 2079-8800 E-mail: H9114-GM@accor.com	Name/Title: Yang Seong-gi General manager Position: Link K TEL: (02) 2079-8801 E-mail: H9114-GL@accor.com	Link K
IBAH		Name/Title: Yoo Jun-hyeong General manager Position: SJ Tourism Development TEL: (051) 901-1101 E-mail: tommy.ryu@accor.com	Name/Title: Kim Sang-eun Position: SJ Tourism Development TEL: (051) 901-1150 E-mail: h9106-om@accor.com	Name/Title: Kim Sang-eun Position: SJ Tourism Development TEL: (051) 901-1150 E-mail: h9106-om@accor.com
DM		Name/Title: Lee Chang-yeong General manager Position: Akal Hotel Management Korea TEL: (02) 2160-8800 E-mail: h9644-gm@accor.com	Name/Title: Choi Hye-mi Position: Akal Hotel Management Korea TEL: (02) 2160-8806 E-mail: h9644-sm@accor.com	Akal Hotel Management Korea
IAH		Name/Title: Noh U-yeong General manager Position: Dongnam Holdings TEL: (051) 630-1199 E-mail: h9643-gm@accor.com	Name/Title: Kim Kyeong-jin Position: Dongnam Holdings TEL: (051) 630-1140 E-mail: h9643-sm@accor.com	Dongnam Holdings

10. Collecting feedback and complaint handling

Ambassador Hotel Group takes your opinions seriously. For any inquiries, please visit Ambassador Hotel Group or leave your inquiry at our website.

Customer Center: (82) 02-2270-1101 / URL http://www.ambatelen.com For any other inquiry on private information, please contact the offices listed below for assistance.
Report Center for Private Information Infringement: TEL 1336 / URL http://www.1336.or.kr
Supreme Prosecutor of Cybercrime Investigation Division: TEL (02) 3480-2000 / URL http://www.spo.go.kr
Korean National Police Agency Cyber Bureau: TEL (02) 392-0330 / URL http://www.netan.go.kr

11. Sending spam emails

Ambassador Hotel Group does not send spam emails for its profit to users who refuse to receive them.
In the event that Ambassador Hotel Group sends online marketing emails for the purpose of introducing product information, the group name should be easily noticeable in the titles and content of the emails. There should also be an explanation of how to refuse such emails.

1) Title of email: The (Ad) phrase might not be included in the title, so the main information should be shown in the content of the email.
2) Content of emails
- It should specify how to refuse emails.
- It should specify whether a user agrees to receive emails or not.

12. Link Site

A. Ambassador Hotel Group may provide its customers with links to its subsidiary websites or data. In such cases, the group is not reliable for the external services or data provided, as the group has no control over them.
B. When moving to a separate website upon clicking a given link on the group's website, carefully review the privacy policy of that website, as the group is not related to the privacy policies of subsidiary sites.

13. Duty of notification upon changes of policies

This procedure of private information process was enacted as of November 15, 2007 and any changes, additions, or deletions due to modifications of related laws or security technology will be notified via the homepage of Ambassador Hotel Group.

Date of Implementation on Private Information Procedure: November 15, 2007
Date of Modification on Private Information Procedure: January 07, 2016