Ambassador Hotel Group (Seohansa Co., Ltd.) acknowledges the importance of protecting private information while making the utmost effort to make sure that private information provided to Ambassador Hotel Group is protected with regard to the use of services.
Ambassador Hotel Group strictly complies with the “Personal Information Protection Act, ” “Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc., ” and other related laws. By these acts, we determine “Privacy Policy” and display it within the company as well as on the landing page of www.ambatel.com. This ensures our guests that actions are taken at all times to protect guests’ private information.
Also, Ambassador Hotel Group will notify any changes in the processing of private information including date of change and content of change via notice or pop-up within website. WE also take adequate actions on the changes including displaying the changes within company so that guests could always acknowledge the changes.
The processing of private information by Ambassador Hotel Group is explained below.
Category | Items | Objective | Retention | Method | Hotel | |
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Ambassador Club Membership | Mandatory | Contact: mobile number, e-mail Other: Name, birthday |
Contact (E-mail, mobile number): Contact/Notice for service delivery, delivery of notice, communication method | Possession until a member's withdrawal | Subscription form, website, smart phone application | |
Optional | Other: FAX, wedding anniversary, occupation, Ambatel card number, Ambassador plus card number, preferred | |||||
Online Reservation Members | Mandatory | Contact: Phone number, mobile number, e-mail Financial information: credit card no., validation date Other: gender, reservation name |
Financial information (credit card number) for room reservation deposit Contact (E-mail, mobile number): Contact/Notice for service delivery, delivery of notice, communication method Other (Gender, guest preferences, etc.): Better customer-specific service |
Website, smart phone application | ||
Optional | Contact: Fax, address, office number Other: Company name, smoking, purpose of visit, period of stay, no. of guests |
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Voice of Customers | Mandatory | Contact: E-mail Other: Name |
Contact (E-mail, mobile number): Contact/Notice for service delivery, delivery of notice, communication method Other (Gender, anniversary, etc.): Better customer-specific service |
Website, smart phone application | ||
Optional | Contact: Phone number, mobile number | |||||
Ambassador Plus Membership Members | Mandatory | Contact: E-mail, mobile number Other: Name, birthday, gender, payment method |
Contact (E-mail, mobile number): Contact/Notice for service delivery, delivery of notice, communication method Other (Gender, anniversary, etc.): Better customer-specific service |
Subscription Form, Website, TM | ||
Optional | Other: Nationality, name of company, title, address, Ambatel card | |||||
Jinsan Advantage Gold Membership | Mandatory | Contact: E-mail, mobile number Other: Name, birthday, gender, payment method |
Contact (E-mail, mobile number): Contact/Notice for service delivery, delivery of notice, communication method Other (Name, etc.): Better customer-specific service |
Subscription Form | NAB | |
Optional | Other: Nationality, name of company, title, address, Ambatel Card | |||||
Sodowe Membership | Mandatory | Contact: Name, birthday, mobile number, address | Contact (E-mail, mobile number): Contact/Notice for service delivery, delivery of notice, communication method Other (Gender, anniversary, etc.): Better customer-specific service |
Subscription Form | MAG | |
Optional | Other: Address | |||||
Novotel Ambassador Daegu V.I.P. Membership | Mandatory | Contact: Name, mobile number, Address | Contact (E-mail, mobile number): Contact/Notice for service delivery, delivery of notice, communication method Other(Address, etc): Better customer-specific service |
Subscription Form | NADG | |
Optional | Other: Company title, mobile number | |||||
Guest Rooms Registration | Mandatory | Contact: Phone number, mobile number Other: Name |
Name, passport number, date of birth for identification and for registration and service access Credit card number for payment method for room reservation Contact (E-mail, mobile number, e-mail address, address): Contact/Notice for service delivery, delivery of notice, communication method |
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Optional | Contact: Address, E-mail Other: Nationality |
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A Bar Membership | Mandatory | Contact: Address, e-mail, phone number, mobile number Other: Name |
Contact: Contact/Notice for service delivery, delivery of notice, communication method Other(Gender, anniversary, etc.): (Gender, anniversary, etc.) |
Subscription Form | TASP NAG |
|
Optional | Other: Birthday, anniversary | |||||
A Wedding Membership | Mandatory | Contact: Address, e-mail, phone number, mobile number Other: Name |
Contact: Contact/Notice for service delivery, delivery of notice, communication method Other (Name, etc.): Guest identification |
Subscription Form | TASP | |
Optional | Other: Birthday, anniversary | |||||
Wedding Duo Card | Mandatory | Contact: Address, e-mail, phone number, mobile number Other: Name |
Name, date of birth for identification when registering and using services. Other (Name, etc.): Identification |
Subscription Form | NAD | |
Optional | Other: Birthday, anniversary | |||||
Fitness Club Membership | Mandatory | Unique identification: Resident registration number Contact: Address, phone number, mobile number, corporate membership of the staff Other: Name, family name, statement of corporate sector employees |
Identification information (resident registration number): Identification information for payment of acquisition tax when registering based on national tax law in Korea. Contact (Phone number, address): Contact/Notice for service delivery, delivery of notice/direction, communication method Other (Gender, anniversary, etc.): Better customer-specific service |
possession until the day that a related law designates after a member's withdrawal | Subscription Form | TASP PACW NAG NAD NAS NADG NAB |
Optional | Other: Birthday, E-mail | |||||
Wedding Contract | Mandatory | Contact: Name, phone number, e-mail Other: Address, mobile number, e-mail |
Contact: Contact/Notice for service delivery, delivery of notice, communication method Other (Name, etc.): Guest identification |
possession until a member's request is made | Website, Subscription Form | TASP GAI PACW NAG NAD NAS NADG NAB IASW |
Optional | ||||||
Banquet Contract | Mandatory | Contact: Name, mobile number, E-mail Other: Address, mobile number, e-mail |
Contact: Contact/Notice for service delivery, delivery of notice, communication method Other (Name, etc.): Guest identification |
Website, Subscription Form | TASP GAI PACW NAG NAD NAS NADG NAB MAG IAG IAM IAI IASW IAB |
|
Optional | ||||||
A Booker Membership | Mandatory | Contact: Company phone number, mobile number, address, e-mail Other: Name, Company name |
Contact (Phone number, address): Contact/Notice for service delivery, delivery of notice, communication method Other(Name, company name, etc.): Guest identification |
Subscription Form | TASP NAG NAD |
|
Optional | Other: Title, anniversary, marital status, hobby | |||||
Event Coupon | Mandatory | Contact: Mobile number, e-mail, address Other: Name |
Contact (Phone number, address, etc.): Contact/Notice for service delivery, delivery of notice, communication method Other (Name, etc.): Guest identification |
Subscription Form | ||
Optional | ||||||
Guest Comment |
Mandatory | Contact: mobile number, e-mail, address Other: Name |
Contact (Phone number, address, etc.): Contact/Notice for service delivery, delivery of notice, communication method Other (Name, etc.): Guest identification |
Subscription Form | ||
Optional | ||||||
Job Application | Mandatory | Name, address, phone number, mobile number, e-mail, education, experiences, birthday, military | Identification and recruitment | possession for 6 months after an application form is turned in | Website. Application Form | |
Optional | ||||||
Report Center for Website Access Problems | Mandatory | Name, contact, e-mail | Contact (Name, phone number, e-mail): Contact/Notice for confirmation and reply | possession until the issue is solved | Website |
Matters entrusted | Information provided | Outsourcing company | Hotel |
---|---|---|---|
Ambassador Plus Club Membership Invitation to subscribe to member services and member management | Website Member: Name, phone number Ambatel Member: Name, phone number A Plus Member: All information related to members |
GL Marketing Inc | |
Ambassador Club Membership Point Service | Name, e-mail, phone number, address, point card number | KICC | |
E-mails for the transmission of subscription and reservation confirmation mail, SMS, LMS, replies to VOC, group newsletters, e-mail messages providing information related to points service | Name, e-mail, mobile number, contents | Humuson Inc | |
CRM system maintenance | All information related to membership | Invenio Inc | |
Information processing and repair and maintenance | Membership information, purchase- related information | Korea Hewlett Packard, Basic Nine | |
Operation, repair and maintenance of guest rooms and banquette facilities | Name, phone number, e-mail | Micros Fidelio Korea | Novotel Ambassador Suwon excluded |
Development and operation of website content and online reservation system | All information related to membership | Xento Inc | |
Website user authentication (Secure Check) | Date of birth, gender, name, home/office phone number, address | NICE Holdings | |
Management of fitness club members | All information related to membership | Health Olympus Inc | NAG NAD IAG |
Management of Jinsan Advantage Plus Members | All information related to membership | Jinsan Life Style Co., Ltd. | NAB |
Banquet/Dining/Buffet Restaurant related payment procedure | Guest name, room number | Sun Miracle | PAC |
Chinese restaurant related payment procedure | Guest name, room number | Mandarin Pullman | PAC |
Businesses entrusted | Purpose of provision | Information provided | Period of holding | Note | Hotel |
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New Kyeong-seong rentcar | Reservation of and information related to limousine services | Name | Until termination of the service | There is no restriction to the service, should you disagree with providing your personal information, but note that you are not provided with the purpose of provision. | NAG |
Cinustack | Information concerning content production | Name, phone number | |||
Unis | Notice for the use of music play services | ||||
SG Comm | |||||
Future and Option | Information on musical performance services | Name, phone number, e-mail | NAD | ||
Hassel | Information related to photography services | Name, phone number | |||
The Party and Flower | Information related to birthday party and photo table services | ||||
Seoul Rent-a-Car service | Reservation of and information related to limousine services | ||||
Mustbe Rent-a-Car service | Reservation of and information related to limousine services | Name, phone number | NAB | ||
Hilton limousine KT limousine |
Reservation of and information related to limousine services | Name, phone number, address | NAS | ||
This Party | Birthday and photo table | Name, phone number | IBS | ||
Bijouparty | Birthday costume rental | ||||
Photolive | Information related to photography services | ||||
Erencom | Seminar equipment rental services |
Hotel | General Manager for Privacy Information | Manager for Private Information | Officer for Private Information | Note |
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TASP | Name/Title: Jeon Yeong-cheol Director Position: Business assistant team TEL: (02) 2270-3399 E-mail: ycjun@ambatel.com |
Name/Title: Lee Don-min Rep. director Position: Seohansa Co., Ltd. TEL: (02) 2275-1101 E-mail: bruce@ambatel.com |
Name/Title: Kim Su-jin Manager Position: Seohan Sa Human resources team TEL: (02) 2270-3247 E-mail: ambdohr@ambatel.com |
Seohan Sa |
GWAI | Name/Title: Kim Kwang-wook Rep. director Position: Ambassadors TEL: (02) 531-6201 E-mail: amb@ambatel.com |
Name/Title: Jo Dal General manager Position: Seohan Sa Incheon Han-ok Hotel business team TEL: (032) 729-1101 E-mail: mrjoe@ambatel.com |
Seohan Sa | |
GMAC | Name/Title: Choi Ung-gi Rep. director Position: Hanlim Pullman Ambassador TEL: (055) 600-0771 E-mail: ceo@pullmanchangwon.com |
Name/Title: Ryu Seong-hyun Senior assistant Position: Hanlim Pullman Ambassador computer room TEL: (055) 600-0786 E-mail: itmgr@pullmanchangwon.com |
Hanlim Pullman Ambassador Chang-won | |
NAG | Name/Title: Kim Kwang-wook Rep. director Position: Ambassadors TEL: (02) 531-6201 E-mail: amb@ambatel.com |
Name/Title: Shim Jae-hwan Manager Position: Director human resources TEL: (02) 531-6454 E-mail: nagdotc@ambatel.com |
Ambassadors | |
NAD | Name/Title: Song Yeon-soon Rep. director Position: Ambatel TEL: (02) 838-1101 E-mail: nadgm@ambatel.com |
Name/Title: Lee Seok-hwan Position: Director human resources TEL: (02) 3282-6434 E-mail: nadgahrm@ambatel.com |
Ambatel | |
NAS | Name/Title: Lee Kwang-un General managerPosition: AK Novotel Suwon TEL: (031) 547-6680E-mail: h8748-gm@accor.com | Name/Title: Oh Byeong-sup Team leaderPosition: AK Novotel SuwonTEL: (031) 547-6651E-mail: h8748-hr@accor.com | AK Novotel Suwon | |
NADG | Name/Title: Steve Choi General managerPosition: Myeong-dong Tower Dae-guTEL: (053) 664-1101E-mail: info@novoteldagu.com | Name/Title: Eo Su-in Team leaderPosition: Myeong-dong Tower Dae-gu sales&marketingTEL: (053) 664-1101E-mail: info@novoteldaegu.com | Myeong-dong Tower Dae-gu | |
NAB | Name/Title: Jeon Chang-hyun/General manager Position: NAB TEL: (051) 743-1234 E-mail: gm@novotelbusan.com |
Name/Title: Shin Jong-hwan Team leader Position: Haeundae Hotel TEL: (051) 743-1234 E-mail: jhshin@novotelbusan.com |
Jinsan Hotel & Resort Haeundae | |
MAG | Name/Title: Woo Hui-myeong Rep. director Position: Hui and Sun TEL: (02) 2052-1212 E-mail: N/A |
Name/Title: Kang Yong-won Team leader Position: Finance/HR TEL: (02) 2050-6006 E-mail: acc1@mercureseoul.com |
Hui and Sun | |
ISAG | Name/Title: Ju Myeong-gun Rep. director Position: Ambastel TEL: (02) 3011-8888 E-mail: ibis-seoul@ambatel.com |
Name/Title: Lee Seong-su Senior assistant Position: Director human resources TEL: (02) 3011-8031 E-mail: ibisshr@ambatel.com |
Ambastel | |
IAM | Name/Title: Ju Myeong-gun Rep. director Position: Ambastel TEL: (02) 6361-8888 E-mail: ibis-seoul@ambatel.com |
Name/Title: Lee Seong-su Senior assistant Position: Director human resources TEL: (02) 6361-8888 E-mail: ibismhr1@ambatel.com |
Ambastel | |
IAIS | Name/Title: Ju Myeong-gun Rep. director Position: Ambastel TEL: (02) 3011-8888 E-mail: ibis-seoul@ambatel.com |
Name/Title: Lee Seong-su Senior assistant Position: Director human resources TEL: (02) 3011-8031 E-mail: ibisishrm@ambatel.com |
Ambastel | |
IAS | Name/Title: Kim In-dong General manager Position: Hotel Angkor TEL: (031) 230-5100 E-mail: ibissw.GM@ambatel.com |
Name/Title: Lee So-jeong Position: Hotel Angkor Director human resources TEL: (031) 230-5130 E-mail: ibiswhr@ambatel.com |
Hotel Angkor | |
IAB City Center | Name/Title: Kim Cheon-kwan General manager Position: Sein Holdings TEL: (051) 930-1101 E-mail: h7835-gm@ambatel.com |
Name/Title: Kim Cheon-kwan General manager Position: Sein Holdings TEL: (051) 930-1101 E-mail: h7835-gm@ambatel.com |
Sein Holdings | |
ISAM | Name/Title: Jo Min-suk General manager Position: Seohan Tourism Development TEL: (051) 930-1101 E-mail: h7835-hm@ambatel.com |
Name/Title: Lee Seong-su Senior assistant Position: Seohan Tourism Development TEL: (051) 930-1140 E-mail: h7835-sm1@ambatel.com |
Seohan Tourism Development | |
IBADDM | Name/Title: Hwang Bo-suk General manager Position: Link K TEL: (02) 2079-8800 E-mail: H9114-GM@accor.com |
Name/Title: Yang Seong-gi General manager Position: Link K TEL: (02) 2079-8801 E-mail: H9114-GL@accor.com |
Link K | |
IBAH | Name/Title: Yoo Jun-hyeong General manager Position: SJ Tourism Development TEL: (051) 901-1101 E-mail: tommy.ryu@accor.com |
Name/Title: Kim Sang-eun Position: SJ Tourism Development TEL: (051) 901-1150 E-mail: h9106-om@accor.com |
Name/Title: Kim Sang-eun Position: SJ Tourism Development TEL: (051) 901-1150 E-mail: h9106-om@accor.com |
|
IAH | Name/Title: Noh U-yeong General manager Position: Dongnam Holdings TEL: (051) 630-1199 E-mail: h9643-gm@accor.com |
Name/Title: Kim Kyeong-jin Position: Dongnam Holdings TEL: (051) 630-1140 E-mail: h9643-sm@accor.com |
Dongnam Holdings |